Speak to a customs expert.

Phone, WhatsApp, email or the form. Whichever is fastest. We respond the same working day.

Three ways to reach us.

Pick whichever is fastest for you. We typically respond within the same working day.


Office hours

Mon–Sat · 09:30 to 19:00 IST · India Standard Time. Out-of-charge releases handled outside office hours by prior arrangement.

Quote in 90 seconds.

Tell us what you're shipping and we'll come back with a duty estimate, clearance plan, and freight options the same day.

Submitting this opens WhatsApp with your details pre-filled — fastest route to a real human.

Typically replied within 2 hours on working days · 2,000+ shipments cleared · Zero penalties since 2018

What happens next?

  1. We review your shipment details — commodity, destination ICD, CIF value, and any compliance requirements (BIS, FSSAI, WPC).
  2. Duty estimate + clearance plan — sent the same working day with HS classification, applicable duty rate, and timeline.
  3. You decide — no obligation, no pressure. If we're the right fit, we move together.

Move your next consignment with Aurum.

Tell us the commodity, the origin port and the destination ICD — we'll come back with a duty estimate and clearance plan.

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